jBilling Mediation

jBilling provides a comprehensive mediation solution for usage rating and charging. The mediation core in jBilling is robust and scalable. The CDRs (Call Detail Records) are processed in batch jobs and rated as per the pricing defined on plans, products or rate cards as the case may be. This is a volume processing job that can run in the background 24 X 7 depending on the volumes. The mediation rating engine provides accurately charged usage records that can be billed on the customer invoices. It is possible to implement complex rating and pricing rules amount/quantity of consumer depending on the requirement.

Need of Mediation

Mediation or usage charging/billing applies to any metered usage consumed by customer or company, Examples are phone calls, mobile data, internet usage, electricity usage, water usage or any home or industrial product/services that’s being consumed on a regular basis.


Any domain/industry may need usage billing to charge their customers who use their products or services.

Telecommunication Human services
Electricity/Power Chemical
Network service providers Digital content providers
Web services Pharmaceutical
Medical/Healthcare Food/Homecare
Ecommerce Virtual/Cloud services
IaaS PaaS
SaaS Digital TV  Service Providers


How it works in billingHub

In order to generate invoices against usage carried out by consumer, billingHub system needs few prerequisites or data for processing as below

  1. Unit of consumption
  2. Period/date of consumption
  3. Rate per unit of consumption
  4. Free usage pools/limits

The above data is usually sent to jbilling either through any file format or as a response to an api call. The file would contain call data records or CDR that are generated by original equipment manufacturers(OEMs), network service providers also called MNOs ( mobile network operators) and MVNOs(Mobile virtual network operators).

While processing data, the original unit of consumption can be converted into different standards of conversion. For example, mobile data usually generated in bytes has to be displayed in megabytes/gigabytes to customers on their monthly anniversary invoices for their better understanding against the plan purchased which is normally given in gigabytes.BillingHub provides enough flexibility in supporting use cases of unit conversion.

Event date/date of usage is the date on which the call or data usage has taken place and is sent by carriers in the CDR files. BillingHub supports the conversion of event dates in any time zones as applicable.BillingHub can also take care of daylight saving times applicable to event dates if not sent by service carrier.

MNOs usually send the cost of call events incurred in CDR files and service providers prepare their own tariff cards advertised to customers including GST/tax. They prepare rate cards based on plan offerings and these are used in BillingHub for charging the call events.

BillingHub provides different rating options like 

  • Route rate cards
  • Rate cards
  • Flat rates
  • Tiered rates
  • Teaser pricing
  • Volume pricing

Creative Pricing Models

With usage-based pricing, your company can move beyond simple subscriptions and charge customers for how much of the service is used. These creative pricing approaches widen your customer base. For example, a small startup using the AWS on-demand cloud computing service may select the lowest pricing tier to fit its needs. However, as the business scales and grows and more space is required, they can easily switch to a higher-priced tier that provides more access.

Likewise, usage-based pricing provides a business the agility to anticipate the needs of customers. By metering usage, a business can track and analyze product or service usage data and send promotions in real-time to respond to the immediate needs of the customer.

BillingHub processes this CDR data and converts it into billingHub readable data format.

BillingHub also creates order objects into system which are picked by billing process and generates invoices for all recurring, monthly as well usage charges

Endless opportunities to increase revenue

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